Frequently Asked Questions

Your referrals can start their free trial for Google Workspace by signing up through your unique referral link and have the option to apply one of your promotion codes when they first sign up to their 14-day trial period. You will be eligible for payments once your referrals have been paying Google Workspace customers for at least 90 days. Rewards vary by country. Once you are eligible for payment, we will send you an email notification to fill out your payment form. The referral payment will be deposited in your bank account by the end of the following month.

You can refer any business that has not previously started a Google Workspace trial and is not currently a customer of a Google Workspace partner.

You can also refer Google Workspace to any individual who is starting their business and does not have a professional Google domain/account (i.e. Google Workspace).

Customers are eligible for payment if they are new Google Workspace customers, are from one of these eligible countries, and have not previously signed up for a trial. You will be eligible for payment on your customer’s first 100 users and there is no limit to the number of customers you can refer.

Your referral link can be found in the welcome email you received after registering for the program. The email was sent from the Google Workspace Referral Program and you should receive it within 24 hours.

If you can’t find your welcome email, please check your 'Promotions' tab in Gmail. You can also contact us with the email address you signed up with if you still can’t find your link.

As a member of the Google Workspace Referral Program, you can earn for every new user that signs-up either US $8 (for the Business Starter plan), US $15 (for Business Standard plan), US $23 (for the Business Plus plan), up to US $2,300 per domain.

Users are the individuals within each Google Workspace account (ie. associated with the same domain). Users are distinguished by their email alias. For example, name1@yourbiz.com is one user, and name2@yourbiz.com is the second user. You can earn rewards for the first 100 users of each referral. Your referral amount will be based on the number of users who have paid for at least 90 days.

Product: Business Starter

Description: A collection of collaborative productivity apps: professional email, shared calendars, online document editing, 30 GB cloud storage per user, video meetings for up to 100 participants, standard support, and more.

Product: Business Standard

Description: In addition to everything available in Business Starter, this plan includes video meetings for up to 150 participants and recording capability, 2 TB cloud storage per user, and the ability to upgrade to Enhance Support.

Product: Business Plus

Description: In addition to everything available in Business Standard, this plan includes eDiscovery and retention for email, video meetings for up to 250 participants with attendance tracking, 5 TB cloud storage per user, and enhanced security and management controls with Vault and advanced endpoint management.

We regularly send out a dashboard email that will include the status of your referrals. This email displays the number of:

1. In-trial Referrals: Referrals who are currently in their 14-day trial.
2. Potential Paid Referrals: Eligible referrals who are located in any of these eligible countries, and completed their 14-day trial. These referrals may have also used your promotion code, but have not completed 90 days of signing up with their new Google Workspace account.
3. Paid Referrals: Referrals that completed their 90 days as paying Google Workspace account users. After a referral converts into a paid referral, look out for an email from the Google Workspace Referral Program requesting your bank information.

If you would like to know the number of users your referral has, you can send us a message and we can check how many eligible referrals and seats they have.

We're unable to track referrals back to your account if they did not use your referral link at the time they signed up.

The Referral Program tracks referrals that are new Google Workspace customers. We cannot grant referral credits to customers who have signed up or started a trial before the program launched or before you joined.

You are able to refer a customer in any country that is in the region you are enrolled in. For example, if you are signed up in the United States, the promotion codes you receive can be used for any country in the Americas.

In order to refer a customer in a country outside of your region, you will need to enroll in the referral program again for that intended region. For example, if you live in India, you are eligible to refer customers in any country within the Asia Pacific region. However, if you live in India and would like to refer someone in the UK, you must enroll for the EMEA region.

Currently, the program is available in the regions and countries listed here. If you plan to refer outside of the initial country you signed up in, you will need to sign up in the additional country you intend to refer in. Please note, you will need to provide banking details that can accept the currency of the country you would like to add.

At this time, credit will not be given for referred customers outside of the countries listed.

The Google Workspace Referral Program is currently available in the countries listed here. We don't have exact timing, but hope to expand to your region soon. Let us know where you’re located and how to contact you once we do.

If you provide a promotion code to one of your referrals, he/she is entitled to 10% off per user for the first year as a Google Workspace customer.

If your referral is in the United States, Canada, or EMEA region, they will need to apply your promotion code when providing their billing information, before completing their sign up for the 14-day trial.

If your referral is in Argentina, Brazil, Chile, Colombia, Mexico, Peru or APAC region, they will have the option to enter their billing information and your promotional code at any time during the 14-day trial period.

Each promotion code is unique and can only be redeemed by one customer from the country you signed up in.

If you join the program in multiple regions, Google will provide promotion codes for the relevant regions upon your request, up to 100 promo codes per calendar year.

Google Workspace offers a 14-day trial.

If your referral is in the United States, Canada, or EMEA region, they will need to apply your promotion code when providing their billing information, before completing their sign up for the 14-day trial.

If your referral is in Argentina, Brazil, Chile, Colombia, Mexico, Peru or APAC region, they will have the option to enter their billing information and your promotional code at any time during the 14-day trial period.

It depends on where your customer is located. The sign-up process depends on the region.

If your referral is in the United States, Canada, or the APAC region, they should apply your promotion code during the Google Hedgehog sign up process, when providing their billing information. The code must be entered when prompted for their payment information, in the “Promotion Code” field, before they checkout.

If your referral is in Argentina, Brazil, Chile, Colombia, Mexico, Peru or APAC region, they are able to enter their promotion code at any time during their 14 day trial when selecting their Google Hedgehog, as long as they have not yet entered their billing information. This can be done in the Billing section of their Admin Console.

If your referral is in Argentina, Brazil, Chile, Colombia, Mexico, Peru or APAC region, they are able to enter their promotion code at any time during the trial as long as they have not yet entered their billing information. Unfortunately, this feature is not available with referrals in the NorthAm and APAC regions.

Upon entering your promotion code, you will see a note about a 10% discount being applied at the bottom of the billing summary that states, "amount plus applicable taxes and VAT minus the promotional discount". Since your referral will be able to change the number of users they have and are able to change Google Workspace plans, the actual monetary amount of the discount will be reflected in the monthly billing.

1. You will be eligible for your payment once your referral has been a paid Google Workspace customer for at least 90 days.
2. Once you’re eligible for your first payment, you will receive an email asking for your banking information through our secure form.
3. On the 25th of the month, following the referrals you made that are eligible for payments, you will receive a direct deposit in your bank account for any payments you earned.

When your referral is eligible and has been a paying Google Workspace user for more than 90 days. You should receive an email with information on how to provide us your bank information. Once you have received the "Last Reminder" email, you should have another couple of weeks to provide us your bank information.

If you happen to miss the time frame to provide this information, may experience some delays with your payment process as your "window" will have been closed. However, you will still be able to get paid. You may just have to wait until we reopen your payment process "window".

Search for the Subject Line (see below):

[RESPONSE REQUESTED]: Google Workspace Referral Program--Please fill out the Payment Form

Note: If you have received this payment form email and/or have been notified by the support team that you may provide us with your bank information. Look for your country to see the details on how to fill out the payment form: https://services.google.com/partner-enrollment/

Payments are processed on a monthly basis. If you did not receive a payment, you will likely receive it during next month’s payment cycle. Please contact us with your account details to verify.

Are you located in the US?

No, I do not live in the United States, BUT plan to refer someone from the Americas - If you plan to refer to a country in the Americas (United States, Canada, Brazil, Argentina, Colombia, Chile, Mexico and Peru) you must fill out the W-8BEN tax form (more information here).

This W-8BEN tax form is for referrers that are not located in the US but are referring individuals or businesses that are located in the Americas.

Yes, I live in the United States: Referrers who are located in the US, do not have to fill out the W-8BEN tax form.

We have heard from some fellow referrers that they have had to pay some bank 'fees' when receiving the payment through their bank. This will depend on your bank exclusively. Please also note that Google does not cover these fees. You will have to contact your bank for more information.

Your bank may have to convert the currency of your referral into your local currency. Depending on which country your referral is from Google has no control over the exchange rate and fees associated with this.

Contact us to request a hold to your payment until your referral reaches $XXX.

Depending on the wire transfer fees, currency conversion or any other bank associated fees that are due to the time when you receive your first payment. You can contact our support team to request a payment hold until you have reached a certain amount of referral bonus that will cover these initial bank fees and you will then collect that payment once you have reached that referral $XXX amount.

If you are a Google Workspace Referral Program member in one of the countries listed on this webpage under 'Americas' or 'Asia Pacific' and 'Europe', you can refer customers that reside in any country listed under the respective region.

For example: If you signed up in the US, you can now refer customers that reside in the countries listed under the “Americas” region (Argentina, Brazil, Canada, Chile, Colombia, Mexico or Peru).

Since you’ve signed up for the program in more than one country, you can refer customers that reside in any of the countries listed under the corresponding regions: 'Americas' or 'Asia Pacific' and 'Europe.'

For example: If you signed up in the US and India, you can refer customers that reside in the countries listed under the 'Americas' region (Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, and the US) using your US referral link.

Additionally you can also refer customers that reside in the countries listed under the 'Asia Pacific' region (Australia, Hong Kong, India, Japan, New Zealand, and Singapore) using your India referral link.

You can only refer customers within that same region.

For example: If you signed up in the US and Chile, you can only refer customers that reside in the countries listed under the 'Americas' region (Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, and the US).

When someone signs up for Google Workspace using your referral link, you’ll earn a referral bonus for each of their first 100 users.

Your referral bonus will be based on the country where your referral resides. The bonus will be deposited directly into your bank account according to the amount and currency listed on this webpage. Check with your bank to be aware of any currency exchange fees that may apply.

AMERICAS

For example: If you signed up in the US and referred a customer to sign up for the Google Workspace Business Standard edition with 10 users in Chile, you'll earn $140 USD.

ASIA PACIFIC

For example: If you signed up in Australia and referred a customer to sign up for the Google Workspace Business Standard edition with 10 users in Singapore, you'll earn S$180. We will deposit the S$180 in your account, which your bank will convert to AUD.

INDIA

Example 1: If you signed up in India and referred a customer to sign up for the Google Workspace Business Standard edition with 10 users in India, you'll earn ₹6720.**

Example 2: If you refer a customer to sign up for the Google Workspace Business Standard edition with 10 users in Singapore, you'll earn S$180. We will deposit the S$180 in your account, which your bank will convert to Rupees.*

*If Program participants outside of India and in the Asia Pacific region are referring customers based in India, the referral bonus will be adjusted based on the lower Google Workspace subscription cost. The referral bonus per user will be: ₹125.

**If Program participants in India are referring customers based in other participating Asia Pacific countries, the referral bonus per user will be increased to $8 USD.

EUROPE

For example: If you signed up in the United Kingdom and referred a customer to sign up for the Google Workspace Business Standard edition with 10 users in Germany, you'll earn 130 €. We will deposit the 130 € in your account, which your bank will convert to GBP.

Once you sign up to the countries of your choice, these changes are effective immediately. You don't need to take any further action. Once your first referral has been a paying Google Workspace customer for more than 90 days, you will receive an email from us to provide your bank information from your country of residence. As you make more referrals, you will continue to receive your rewards deposited into your bank account. If you’ve already given us your bank account information, keep referring!

If you’d like to refer in multiple regions, sign up for the Google Workspace Referral Program under your desired country. To ensure you receive the referral bonuses from the additional country you signed up for, please provide banking details for an account that accepts the currency of the added country.

Feel free to email us if you need 10% off coupons to give to your customers in these new countries. Please note that you have a limit of requesting 100 promo codes per year.

Send us an email and we will get back to you as soon as possible.