"My clients love Google Workspace because it’s so easy to use. They enjoy the fact that they can support themselves — they don’t need to be on the phone every five minutes."
IT consultant Martin Mann supports start-ups and small businesses with all of their digital needs. Because many of his clients are starting out on their own after making the decision to launch their own business, he offers an “essential start-up package”, which includes help ranging from advice on setting up email and calendars over coffee, to support with hardware, billing solutions and online storage.
The easy solution
As a big fan of Google Workspace, Martin recommends it to most of his clients looking to set up or improve their business processes.
Strengthening client relationships
Martin joined the Google Workspace Referral Programme to strengthen his offer to clients. By using referral discount codes, he is able to provide additional cost savings, which helps to create a stronger bond with clients going forward. “With start-ups, Google Workspace is the first thing I talk about. I listen to their problems, like emails not syncing across devices, and say: I’ve got a solution for that,” says Martin. “For people with remote offices, Google Workspace is an absolute must. Google Drive makes collaboration so much easier than other solutions.”
One of the biggest benefits for Martin is the additional support he receives from Google, which enables him to quickly respond to any unexpected issues his clients may experience. “Google are always there on the phone. Whether you’re a month or year into the programme, you can phone up and Google help to fix it,” he says.
On October 06, 2020, “G Suite” was renamed as “Google Workspace.” Original references on this page to the names “Google Apps”, “Google Apps for Work” or "G Suite" have been updated to reflect this change.